A guide to choosing the right size Russell garment.

Delivery & Return 

Online Orders

Embroidered Schoolwear*

UK Delivery to Home

Delivery option: Home Delivery
Charge: £4.99 (Free on orders over £75.00) 
Order Placed: Anytime 
Guaranteed Delivery: Within 28 Days (Subject to supplier stock available) Expect delays due to COVID-19
Average Delivery: Within 10 Working Days

Plain Schoolwear*

UK Delivery to Home

Delivery option:Home Delivery
Charge: £4.99 (Free on orders over £75.00) 
Order Placed: Anytime 
Guaranteed Delivery: Within 14 Days (Subject to supplier stock available) Expect delays due to COVID-19
Average Delivery: Within 2-3 Working Days

Embroidered Team/Club Online Orders*

UK Delivery to Home

Delivery option:Home Delivery
Charge: £4.99 (Free on orders over £75.00) 
Order Placed: Anytime 
Guaranteed Delivery: Within 28 Days ( Subject to supplier stock available) - Expect delays due to COVID-19
Average Delivery: Within 14 Days

All orders received for embroidered garments are made to order as we carry plain stocks and then embroider or print the logo as required.

We aim to deliver all home delivery orders to UK mainland addresses within 14 to 21 days (excluding bank holidays) of you placing your order. We aim to ship orders for non-embroidered items within a couple of days depending on stock levels.

Items supplied are subject to availability of stocks at the date of your order. If you are ordering more than one item, your order may be sent to you in instalments if certain items are out of stock. We will inform you as soon as we can if we are unable to deliver your order in the above timescales and you may agree an alternative delivery period or you may cancel the order. Sportswear and branded items may take longer depending on stock availability. In no event shall we be liable for any damages or penalty for any delay in delivery.

Once processed, all online orders are sent out on a tracked delivery service. You will receive notifications from selected courier once shipped. These will be delivered automatically via SMS and/or email. Please ensure that your spelling is accurate. If you haven't received any notifications from either us or the carrier, please also check your junk/spam folders.

*The following post codes are not included:

HS1-9, IV40-51, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH41-44, ZE1-3

Click & Collect

We're now offering FREE Click & Collect in 10 locations. Order your school uniform online then opt at checkout to collect from one of our stores, free of charge.

Ayr | Borders (Head Office)| Carlisle  | Dundee | Edinburgh | Falkirk | Kirkcaldy | Glasgow | Newcastle | Wishaw

Normal lead times as shown above for online orders still apply. Once processed and ready to dispatch, your order will be moved via our van to your local store. You will then receive an email from us when your order has arrived in store and is ready for you to collect.

International Shipping

Please make sure you select the correct shipping country and post code at the checkout. You may need to contact us first before proceeding.

Our international shipping is based on a a parcel of 5kg. If your order exceeds this, or the cost of shipping is more than suggested, we may be in touch for an extra payment towards your shipping charges.

We do not pay for custom fees or taxes so if you are ordering items to a destination where fees may apply. Please expect to pay the relevent charges on import. We will not refund any goods that are returned to us if customs charges are not paid.

Direct to School Delivery

To find out about our Direct to School service delivery options please click here.

Our Returns Policy & Procedure

To see our returns details click here.